Job Posting
Case Manager-RN
Critical Access Hospital Case Manager
Major Roles & Key Responsibilities
Purpose: The Critical Access Hospital Case Manager is responsible for ensuring that patients receive coordinated, high-quality care during their hospital stay and as they transition to post-acute care. This role involves assessing patient needs, developing treatment plans, collaborating with healthcare providers, and facilitating communication between patients, families, and the healthcare team. The Case Manager will also ensure that all services provided comply with federal, state, and local regulations, ensuring optimal outcomes and continuity of care.
Key Responsibilities:
• Conduct: Follows the mission, vision, and values of Salem Memorial District Hospital.
• Patient Assessment & Care Planning: Review patient medical history and conduct interviews to assess physical, psychosocial, and emotional needs. Develop and implement individualized care plans based on assessment findings.
• Coordination of Care: Collaborate with physicians, nurses, and other healthcare providers to ensure the seamless provision of services. Coordinate all aspects of patient care, including hospital services and post-discharge plans.
• Treatment & Discharge Planning: Oversee the development, implementation, and updating of discharge plans. Ensure patients have the necessary resources and support for continued care after discharge, including arranging for home health services, rehabilitation, or placement in post-acute care facilities.
• Patient and Family Education: Educate patients and their families about their treatment plans, available resources, and self-care techniques to enhance recovery. Assist patients in interpreting medical documents and understanding their healthcare needs.
• Collaboration & Delegation: Assign and delegate tasks to healthcare staff to ensure that patients’ needs are met effectively. Provide leadership and foster teamwork to ensure a high standard of patient care and safety.
• Monitoring & Progress Evaluation: Regularly monitor patient progress, response to treatment, and overall recovery. Make recommendations for adjustments to the care plan as necessary to ensure optimal patient outcomes.
• Access to Social Services & Community Resources: Assist patients in accessing necessary social services, government health aid, and community health resources to address housing, food, and other essential needs. Coordinate referrals to appropriate social service organizations.
• Quality Control & Compliance: Monitor the quality of care being provided to patients to ensure it meets hospital standards and complies with relevant regulations. Ensure patient confidentiality and proper documentation of all care activities.
• Staff Education & Training: Organize training and continuing education opportunities for healthcare personnel to improve case management skills and enhance patient care quality. Ensure staff are familiar with hospital case management protocols and procedures.
• Administrative Duties: Maintain up-to-date patient case files, conduct regular reviews of healthcare services provided, and prepare necessary reports. Handle insurance verification and other administrative tasks as needed.
Academic, Certifications, & Trade Qualifications
• Education: Bachelor’s Degree in Nursing, Social Work, a related healthcare field.
• Licensing & Certification: Current Missouri Registered Nurse (RN) license or licensure in social work or a related field as required. BLS certification required; ACLS optional.
Work Experience, Skills, and Strengths
• Experience: Prior experience in case management, hospital setting, or a similar healthcare role. Experience with care planning, patient education, and multidisciplinary team collaboration is preferred.
• Skills: Strong communication, problem-solving, and organizational skills. Ability to work collaboratively with a team and manage multiple tasks simultaneously. Proficiency in basic computer applications and case management software.
Physical, Mental, and Other Requirements
• Ability to move and lift patients, perform physical assessments, and work in a fast-paced environment. Must be able to communicate clearly and make decisions under pressure.
• Must be able to bend, stoop, lift at least 75 pounds, and move intermittently throughout the workday including standing, walking, sitting, lifting, turning, carrying, pushing, pulling, stooping, crouching, twisting, reaching
• Must possess sight/hearing senses, or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met
• May be exposed to infectious diseases, frequent exposure to communicable diseases via blood and other body fluids, waste, conditions etc. as well as periodic contact with conditions such as fumes, noise, chemicals, and hazards.
• Must possess a valid driver’s license and reliable transportation. Willingness to travel within the service area if needed.
Working Conditions
Required to sit or stand for long periods of time with frequent bending and occasional squatting. Works with biohazardous material daily. Required to wear and use proper personal protective equipment. Works indoors/outdoors and must be willing to travel to patient homes that may be a variation in environmental temperatures and Exposure to various community environments.
Ideal Candidate Characteristics
• Compassionate & Empathetic: A patient-centered approach to care with a friendly, compassionate demeanor.
• Leadership: Ability to manage a team, delegate tasks effectively, and foster collaboration across disciplines.
• Ethical & Professional: Exhibits strong ethical conduct, integrity, and professionalism in all interactions with patients, families, and healthcare staff.
• Critical Thinking: Strong analytical skills with the ability to assess complex situations and develop effective solutions.
• Adaptable: Ability to adapt in a fast-paced, ever-changing healthcare environment and provide high-quality care despite challenges.
Additional Information
Position Type : Full Time
Shift : Day
Contact Information
Amber Hogan - CNO
Salem Memorial Hospital
35629 Hwy 72
Salem, MO 65560
Email: ahogan@smdh.net
Phone: 5737296626 |
